Part Ⅰ Vocabulary and Structure Directions: There are 30 incomplete sentences. You are required to complete each one by deciding on the most appropriate answer from the four choices marked A, B, C and D, and then write the corresponding letter on the Answer Sheet. Part Ⅴ Writing1.
Directions: According to the given information, you are required to write A Letter of Complaint in about 100 words. The letter is required to be written on the Answer Sheet. 请以顾客张明的名义给某商店写一封投诉信。张明于5月28日在某商店买了一台电视机,但用了不到两个星期,发现电视坏了。他打电话去商店的服务中心,得到的答复是商店会尽快上门修理。但是一个星期过去了,至今无人上门修理。张明要求商店道歉并退货。
[参考范文]Dear Sir,
I am writing to tell you about the TV set which was bought from your shop on May 28. But two weeks later, I found it broken. I phoned to the Service Center for its repairing and the center promised to mend it here as soon as possible. Now, another week passed, we still found nobody from your company here.
I'm keeping the receipt now. I would insist you apologize for this and you get the broken TV set back with my receipt.
Yours sincerely,
Zhang Ming