Ⅰ.Multiple choiceDirections: Beneath each of the following sentences, there are four choices marked A, B, C and D. Choose the one that best completes the sentence. Part One1. long-haul and short-haul
10. supply and demand equilibrium
Ⅵ.Passage translationDirections: Translate the following passages into Chinese.1. Before a group arrives at a hotel, a local guide should make a brief introduction of the hotel to the tourists. This introduction should include the hotel's name, its rating, location, surroundings, facilities, functions, etc. , so that the tourists could be familiar with it during their stay. Hotel services may include food and beverage services like restaurant, cafes, shops, bars, room service, housekeeping and sport services like swimming pool and tennis court. Some services like Front Desk, Money Exchange Desk and Business Center should also be introduced to tourists. No matter what you will say, please do it on coach, with your microphone, for it's the best time for you to catch their attention when they are very curious about this strange land.
团队到达宾馆前,地陪应该向游客简单介绍宾馆情况。这种介绍应该包括宾馆的名称、星级、地理位置、环境、设施和功能等等,以便游客在入住期间熟悉宾馆情况。宾馆服务包括餐饮服务,诸如餐馆、咖啡馆、商店、酒吧、叫餐服务、客房服务,以及游泳池和网球成等运动设施。此外,还应该向游客介绍诸如前台外币兑换处和商务中心等其他服务。不论你要介绍什么,请用麦克风在大巴上介绍,因为当他们对陌生的地方非常好奇的时候,就是你抓住游客注意力的最佳时机。
2. Travel agencies sell products such as a flight on an airplane, a stay in a hotel room, a view of the mountains, or a cruise on a ship. Once customers buy these products, they have them for only a short time. If travel products prove unsatisfactory, they can't be returned, although suppliers and agencies might compensate dissatisfied customers in some way. Travel agents sell dreams to vacation and leisure travelers. A travel advertisement might show a beautiful young couple dancing in a moonlit beach. The advertisement suggests that by purchasing certain travel products travelers will experience romance, relaxation, and pleasure. The vacation may continue to exist as a wonderful memory. To business and professional travelers, travel agents sell time and convenience.
旅行社出售诸如飞机航班、酒店住宿、山区风光和邮轮观光等产品。一旦游客购买了这些产品,他们只是短期拥有了这些产品。如果旅游产品无法令游客满意,也不能退回,但是供应商和旅行社会以某种方式弥补不满意的顾客。旅行社向前来度假和休闲游客贩卖梦想。一则旅行广告或许会展示一对漂亮的情侣在月光朦胧的沙滩上共舞。这则广告暗示着通过购买某些旅游产品,游客就可以体验到浪漫、放松和快乐。这个假期或许会成为美好的记忆。对于商务游客和频繁出游的游客来说,旅行社出售的是时间和便利。