Part Ⅰ Listening Comprehension Directions:This part is to test your listening ability. It consists of 4 sections.
Section A Directions: This section is to test your ability to give proper responses. There are 7 recorded questions in it. After each question, there is a pause. The questions will be spoken two times. When you hear a question, you should decide on the correct answer from the 4 choices marked A, B, C, and D given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Now the test will begin.
[听力原文] W: How much do these books cost? [考点] 对询问费用的回答 [解析] 题干问的是“这些书花了多少钱”,可知接下来要回答价钱。只有B项55 dollars“55美元”表示价格,故选B。
7.
A.Here it is.
B.Hold the line, please.
C.Of course not.
D.After you, please.
A B C D
C
[听力原文] M: Do you mind if I ask you some personal questions? [考点] 对询问是非的回答 [解析] 题干问的是“您是否介意我问您一些私人问题”,可知接下来要回答是否介意。只有C项of course not“当然不介意”符合题意,故选C。
Section B Directions:This section is to test your ability to understand short dialogues. There are 7 recorded dialogues in it. After each dialogue, there is a recorded question. Both the dialogues and questions will be spoken two times. When you hear a question, you should decide on the correct answer from the 4 choices marked A, B, C and D given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Now listen to the dialogues.
[听力原文] W: Why did you leave your last job? M: I wanted to have an opportunity to advance my career. Q: Why did the man leave his last job? [考点] 对原因的掌握 [解析] 问题问的是“男士为什么辞去上一份工作”。通过对话内容可知,男士说自己想要有机会来发展他的事业,故选C。
2.
A.The manager's office.
B.The show room.
C.The information center.
D.The language lab.
A B C D
B
[听力原文] W: Excuse me, where is the show room? M: It's over there, behind you. Q: What is the woman looking for? [考点] 对细节的掌握 [解析] 问题问的是“女士在寻找什么”。通过对话内容可知,女士问男士展示厅在什么地方,男士告诉女士具体位置,故选B。
3.
A.His appointment.
B.His presentation.
C.His order.
D.His holiday.
A B C D
C
[听力原文] W: Hello, Ann Smith speaking. How can I help you? M: Hi, Ann. I'm calling about my order. Q: What is the man calling about? [考点] 对细节的掌握 [解析] 问题问的是“男士打电话的目的是什么”。通过对话内容可知,男士打电话是来问有关他订单的事宜,故选C。
4.
A.In a hospital.
B.In a bank.
C.In a restaurant.
D.In a store.
A B C D
D
[听力原文] M: Excuse me, do you have this T-shirt in black? W: Yes, what size do you need? Q: Where is the conversation most likely to take place? [考点] 对地点的掌握 [解析] 问题问的是“对话最有可能发生在什么地方”。通过对话内容可知,男士询问这件T恤衫是否有黑色的,女士回答有,并询问男士要什么尺寸的,由此可知,对话可能发生在一家服装店,故选D。
5.
A.Asking for directions.
B.Booking a table.
C.Buying a cinema ticket.
D.Confirming an order.
A B C D
B
[听力原文] W: Hi, can I book a table for tomorrow night, please? M: Yes! For how many people? Q: What is the woman doing? [考点] 对细节的掌握 [解析] 问题问的是“女士在做什么”。通过对话内容可知,女士询问是否可以预订明天的晚餐,故选B。
[听力原文] W: Hey, How's your job search going, Jack? M: Not well, Sherry. I haven't got any offer yet. Q: What are the two speakers talking about? [考点] 对主旨的掌握 [解析] 问题问的是“说话人在讨论什么”。通过对话内容可知,女士询问男士工作找得怎么样,男士回答说不怎么好,至今还没有收到任何聘请信息,故选C。
7.
A.A smartphone.
B.A computer.
C.A TV set.
D.A suitcase.
A B C D
A
[听力原文] M: Would you like me to go with you? W: Sure! You can help me pick out a new smartphone. Q: What is the woman going to buy? [考点] 对细节的掌握 [解析] 问题问的是“女士要买什么”。通过对话内容可知,女士让男士帮她选个新的智能手机,故选A。
Section C Directions:In this section, there are 2 recorded conversations. After each conversation, there are some recorded questions. Both the conversations and questions will be spoken two times. When you hear a question, you should decide on the correct answer from the 4 choices marked A, B, C and D given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Now listen to the conversations.
[听力原文] W: Hi, Peter. Are you free this weekend? M: No, Jane. We are working on a new project. W:How's it going? M: Not well, we've some software problems. W: You might ask John for help. He is very good with computers. M: Yes, he said he would help us to update the software. W:That's good.
What is the man working on? [考点] 细节题 [解析] 问题问的是“男士在忙什么”。根据对话内容可知,男士说他们正在做个新项目,故选B。
2.
A.Lack of funds.
B.Short of hands.
C.Software problems.
D.Housing problems.
A B C D
C
[听力原文] What problems has the man met? [考点] 细节题 [解析] 问题问的是“男士遇到了什么问题”。根据对话内容可知,男士说新项目进展不是很好,遇到了一些软件问题,故选C。
3.
A.To discuss the project plan.
B.To join the man's party.
C.To introduce a new app.
D.To update the software.
A B C D
D
[听力原文] Why is John coming this afternoon? [考点] 原因题 [解析] 问题问的是“约翰下午过来的原因”。根据对话内容可知,约翰擅长计算机,会帮助更新软件,故选D。
[听力原文] M: What are you planning to do after graduation? W: I want to start my own business. M: Wow, you will be your own boss. What business are you going to start? W: Teaching English to kids online. M: Sounds great. So you need to make your own website. W: I've already had one.
What does the woman want to do after graduation? [考点] 细节题 [解析] 问题问的是“女士毕业后想做什么”。根据对话内容可知,女士毕业后想创业,线上教孩子英语,故选A。
5.
A.A college degree.
B.A website.
C.A driver's license.
D.An office.
A B C D
B
[听力原文] What does the woman need to have to start her own business? [考点] 细节题 [解析] 问题问的是“女士需要什么去创业”。根据对话内容可知,男士建议女士创建自己的网站,故选B。
Section D Directions:In this section you will hear a recorded short passage. The passage is printed in the test paper, but with some words or phrases missing. The passage will be read three times. During the second reading, you are required to put the missing words or phrases on the Answer Sheet in order of the numbered blanks according to what you hear. The third reading is for you to check your writing. Now the passage will begin. What should you do when a guest make a complaint? First, take your time and listen with 1 . After the guest expresses his complaint, you can 2 to show you are listening to him and reply in a way like "I understand your problem." or "Thanks a lot for bringing up the matter to us." This will give the guest the 3 that you are supporting him. If you are the person to solve the problem, then 4 to solve it. If you cannot handle it, then 5 the right person who can solve it.
[听力原文] What should you do when a guest make a complaint? First, take your time and listen with full attention. After the guest expresses his complaint, you can repeat it to show you are listening to him and reply in a way like "I understand your problem." or "Thanks a lot for bringing up the matter to us." This will give the guest the impression that you are supporting him. If you are the person to solve the problem, then take proper action to solve it. If you cannot handle it, then inform the right person who can solve it.
2.
repeat it
3.
impression
4.
take proper action
5.
inform
Part Ⅱ Vocabulary & Structure Directions: This part is to test your ability to construct correct and meaningful sentences. It consists of 2 sections.
Section A Directions: In this section, there are 10 incomplete sentences. You are required to complete each one by deciding on the most appropriate word or words from the 4 choices marked A, B, C and D. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center.
1. As a customer service worker, you must apologize for the mistakes ______ and promise a solution to the problem.
3. When you receive a warning at work, you should ______ it very seriously.
A.present
B.deal
C.take
D.relate
A B C D
C
[考点] 动词辨析 [解析] 当你在工作中受到警告处分时,你应该非常严肃地对待它。 本题考查动词辨析和对句意的把握。根据句意,在工作中受到警告处分时,应该严肃认真对待。take有“(用某种方式)处理”的意思,take it very seriously意为“非常严肃地对待”,符合句意要求。由此确定本题答案为C。 present意为“呈献;展现;提出”,不符合句意。deal意为“应对,对付,处理”,是不及物动词,需要接介词with才能接宾语,不符合句子结构要求。relate意为“相联系;证明……有联系”,不符合句意。因此这三个词均可以排除。
4. Due to the decline in air travel, airlines around the world ______ financial difficulties.
5. Training and developing the skills of your employees benefits your company ______ the long run.
A.under
B.for
C.on
D.in
A B C D
D
[考点] 固定短语 [解析] 从长远来看,培训和发展员工的技能对你的公司有益。 本题考查固定短语的用法。in the long run是固定短语,意为“从长远来看”,符合句意要求,由此确定本题答案为D。 under、for和on,这三个介词都不能与the long run构成固定短语,因此均可以排除。
6. ______ it comes to self-driving cars, safety is always the number-one concern.
A.While
B.When
C.As
D.Because
A B C D
B
[考点] 固定结构 [解析] 说到自动驾驶汽车,安全始终是首要考虑的问题。 本题考查固定结构的用法。when it comes to sth. 是固定结构,意思为“当说到/谈到……;当涉及……”,符合句意要求。由此确定本题答案为B。 while、as和because,这三个词都不能与it comes to构成固定结构,因此均可以排除。
7. Mike will retire next month and he ______ for the company for many years.
A.is working
B.had worked
C.has worked
D.worked
A B C D
C
[考点] 动词时态 [解析] 迈克下个月就要退休了,他已经为公司工作了很多年。 本题考查动词时态。and前面一句的动词为will retire,是一般将来时,是基于现在时而言的,因此整个句子是基于现在的时间的。and后面一句使用了for many years,是完成时的标志性短语,因此句子应该使用完成时。结合以上两点分析,确定句子的时态为现在完成时,由此确定本题答案为C。 is working是现在进行时,had worked是过去完成时,worked为一般过去时,这三种时态都不符合句意要求,均可以排除。
8. When you are talking with your customers, you must avoid ______ with them.
A.to argue
B.argue
C.argued
D.arguing
A B C D
D
[考点] 动词用法 [解析] 当你和客户交谈时,一定要避免与他们发生争执。 本题考查动词avoid的用法。avoid为及物动词,后面需要接名词或动名词作宾语。arguing为动名词形式,符合句意要求,由此确定本题答案为D。 to argue是动词不定式,argue是动词原形,argued为动词过去式或者过去分词,均不能充当动词avoid的宾语,不符合句子结构要求,均可以排除。
9. To write your paper, you need to choose a company ______ marketing strategies you will study.
Section B Directions: There are 5 incomplete statements here. You should fill in each blank with the proper form of the word given in brackets. Write the word or words in the corresponding space on the Answer Sheet.
1. If it is your first time signing in, you will (ask) ______ to enter your contact information.
Part Ⅲ Reading Comprehension Directions: This part is to test your reading ability. There are 5 tasks for you to fulfill. You should read the reading materials carefully and do the tasks as you are instructed.
Task 1 Directions:After reading the following passage, you will find 5 questions or unfinished statements, numbered 40 to 44. For each question or statement, there are 4 choices marked A, B, C and D. You should make the correct choice and mark the corresponding letter on the Answer Sheet with a single line through the center. Bus drivers must have a commercial (商业的) driver's license (CDL). This can sometimes be earned during on-the-job training. They must possess a clean driving record and may be required to pass a background check. They also must meet physical, hearing and vision (视力) requirements. In addition, bus drivers often need a high school diploma or the equivalent. Bus Driver Training Bus drivers typically go through 1 to 3 months of training, but those who already possess a CDL may have a shorter training period. Part of the training is spent on a driving course, where drivers practice various skills with a bus. They then begin to drive in light traffic and finally make practice runs on the type of route that they expect to drive. New drivers make regularly scheduled trips with passengers and are accompanied (陪伴) by an experienced driver who gives helpful tips, answers questions, and grades the new driver's performance. Some drivers' training is also spent in the classroom. They learn their company's rules and regulations, traffic laws, and safe driving practices. Drivers also learn about schedules and bus routes, fares, and how to communicate with passengers.
Task 2 Directions:The following is a poster. After reading it, you will find 3 questions or unfinished statements, numbered 45 to 47. For each question or statement, there are 4 choices marked A, B, C and D. You should make the correct choice and mark the corresponding letter on the Answer Sheet with a single line through the center.
1. One subject covered in the Instructor Led Course is ______.
A.marketing strategies
B.workplace safety laws
C.soft skills for the workplace
D.career planning and job hunting
A B C D
C
[解析] 本文是一张关于企业在线培训方案的海报,其中介绍了为期6周的导师主导课程和职业培训项目,主要包括信息技术与软件开发、管理与企业、媒体与设计、职场软技能。此外,就导师主导课程和职业培训项目的时长和内容等做了简单的介绍,并列出了企业为员工提供在线培训的三个好处。 [解析] 细节辨认题。由题干中的subject covered和the Instructor Led Course定位到海报的第三行。第三行的标题下面提到了四种培训课程。选项C,soft skills for the workplace与原文第四种课程内容一致。由此可以确定C,“职场软技能”为本题的答案。 海报中未提及A项“市场营销策略”、B项“职场安全法律”以及D项“职业规划与求职”,因此均可以排除。
2. How long will the Career Training Programs last? ______
A.5 weeks.
B.7-12 weeks.
C.1-2 years.
D.6-12 months.
A B C D
D
[解析] 细节辨认题。由题干中的How long和Career Training Program定位到海报右下方关于职业培训项目的内容。文中提到职业培训项目培训持续的时间为6—12个月。由此可以确定D“6—12个月”为本题的答案。 A项“5周”、B项“7—12周”以及C项“1—2年”与海报内容不符,因此均可排除。
3. One of the benefits of the online training is that ______.
A.there is no need for a physical training space
B.you don't have to pay for the training material
C.you get a job offer once finishing the training
D.a diploma is provided at the end of the training
A B C D
A
[解析] 细节辨认题。由题干中的the benefits of the online training定位到海报左侧方框中的内容。该部分列举了线上培训的三个好处。第二个好处是课堂无须实体培训场所。A项there is no need for a physical training space是对原文第二个好处eliminates the need for a physical training space的同义转述,由此可以确定A项“无须实体培训空间”为本题的答案。 海报中未提及B项“你无须支付培训材料费”、C项“一旦培训完成,你就可得到工作邀请”以及D项“培训最后颁发文凭”,因此均可以排除。
Task 3 Directions:Read the following passage. After reading it, you should complete the information by filling in the blanks marked 48 to 52 (in no more than 3 words) in the table below. You should write your answers on the Answer Sheet correspondingly. Being a project manager can be a stressful job. That's why we built ProjectManagement. com in 2000. Our goal is simple: to make project managers more successful. ProjectManagement. com is the experience bridge that fills in the gaps—providing help to project managers in a number of ways. We want our site to be the ideal destination for everything related to project management, the place you think of first when you need help. We are your one-stop shop for PM answers, helping to get you confidently meet every new challenge that comes your way. We have over 14,000 articles from industry experts who help you start your projects, over 1K Deliverable Templates (可交付成果模板) to save you time and efforts, and over 800K peer connections (同伴连接) and experts to offer specific advice, whether it's through our social networking system or our discussion forums.
ProjectManagement. com
Building time: in 1 Goal: to make project managers 2 Functions: A. helping project managers in many ways; B. being the 3 for everything related to PM; C. being the first place you think of when needing help Features: A. over 4 articles from industry experts; B. over 1K Deliverable Templates; C. over 800K 5 and experts
1.
2000
[解析] 根据第一段第二句“That's why we built ProjectManagement. com in 2000”可知答案。
[参考译文]
做项目经理可能是一个压力很大的工作。这就是我们在2000年建立ProjectManagement. com的原因。我们的目标很简单:让项目经理更成功。ProjectManagement. com是填补空白的经验桥梁,它通过多种方式为项目经理提供帮助。我们希望我们的网站是一切有关于项目管理方面的一个理想目的地,是你需要帮助时第一个想到的地方。
我们是你的一站式项目管理解答的商店,帮助大家自信地迎接每一个新的挑战。
我们有超过14,000篇来自行业专家的文章,会帮助你启动项目,超过1千个可交付成果模板,为你节省时间和精力,以及超过80万的提供具体建议的同伴连接和专家,无论是通过我们的社交网络系统还是我们的讨论论坛的方式。
ProjectManagement. com
建立时间:在2000年 目标:使项目经理更成功 功能:A. 在许多方面帮助项目经理 B. 成为与项目经理相关的所有问题的理想目的地 C. 成为你需要帮助时首先想到的地方。 特色:A. 超过14,000篇来自行业专家的文章 B. 超过1千个可交付成果模板 C. 超过80万的提供具体建议的同伴连接和专家
2.
more successful
[解析] 根据第一段第三句“Our goal is simple: to make project managers more successful”可知答案。
3.
ideal destination
[解析] 根据第一段最后一句前半部分“We want our site to be the ideal destination for everything related to project management...”可知答案。
4.
14,000
[解析] 根椐第三段中的“We have over 14,000 articles from industry experts who help you start your projects...”可知答案。
5.
peer connections
[解析] 根据第三段中的“...and over 800K peer connections and experts to offer specific advice...”可知答案。
Task 4 Directions:The following is a list of terms often found in a high-speed train. After reading it, you are required to find the items equivalent to those given in Chinese in the table below. Then you should mark the corresponding letters with a line through the center in order of the numbered blanks, 53 through 57, on the Answer Sheet. A—Safety hammer B—Hitting point C—Emergency ladder D—Emergency door opener E—Emergency call button F—Emergency brake button G—Fire alarm button H—Fire extinguisher I—Fire proof door J—Handle of emergency brake K—Heating boiler L—Table board M—Protective screening N—Dining car O—Accessible facilities P—Large luggage depositor Q—Transition plate Examples: (M)防护网 (Q)过渡板
Task 5 Directions:Read the following passage. After reading it,you are required to complete the answers that follow the questions (No. 58 to No. 62). You should write your answers (in no more than 3 words) on the Answer Sheet correspondingly. When you have a problem with your computer, we recommend the following troubleshooting (故 障排除) tips. Once you start troubleshooting, write down each step you take. In this way, you'll be able to remember exactly what you've done and can avoid repeating the same mistakes. If your computer gives you an error message, write down as much information as possible. You may be able to use this information later to find out if other people are having the same error. If you're having trouble with a specific piece of computer hardware, an easy first step is to check all related cables to make sure they're properly connected. When all else fails, restarting the computer is a good thing to try. This can solve many basic issues you may experience with your computer. If you need additional help, you can email me at computerhelp@gmail.com.
1. What should you do once you start troubleshooting? Write down ____________ you take.
each step
[解析] 一旦开始排除故障,你应该做什么? 根据第二段第一句“Once you start troubleshooting, write down each step you take”可知答案。 [参考译文] 当你的电脑出现问题时,我们建议你使用以下故障排除技巧。 一旦你开始排除故障,写下你采取的每一步。这样,你就能准确地记住你所做的事情,避免重复同样的错误。 如果你的电脑给你一个错误信息,写下尽可能多的信息。你可以稍后使用这些信息来找出其他人是否也有相同的错误。 如果你在使用特定的计算机硬件时遇到问题,那么简单的第一步就是检查所有相关的电缆,确保它们正确连接。 当所有其他方法都失败时,重新启动计算机是一件值得尝试的事情。这可以解决许多你遇到的电脑基本问题。 如果你需要更多的帮助,你可以发电子邮件到computerhelp@gmail. com给我。
2. Why are you advised to write down the error message as much as possible? To find out if other people are having the ____________.
same error
[解析] 为什么建议你写下尽可能多的关于错误信息的内容? 根据第三段“If your computer gives you an error message, write down as much information as possible. You may be able to use this information later to find out if other people are having the same error”可知答案。
3. What should you do when you have trouble with a specific piece of computer hardware? To check all ____________.
related cables
[解析] 如果你在特定的计算机硬件上遇到问题,你应该怎么做? 根据第四段“If you're having trouble with a specific piece of computer hardware, an easy first step is to check all related cables to make sure they're properly connected”可知答案。
4. When should you restart your computer? When ____________.
all else fails
[解析] 你应该什么时候重启计算机? 根据倒数第二段第一句“When all else fails, restarting the computer is a good thing to try”可知答案。
5. What can you do if you need additional help? You can ____________ the writer.
email
[解析] 如果你需要更多的帮助,你可以做什么? 根据最后一段“If you need additional help, you can email me at computerhelp@gmail. com”可知答案。
Part Ⅳ Translation-English into Chinese Directions:This part, numbered 63 to 67, is to test your ability to translate English into Chinese. Each of the four sentences (No. 63 to No. 66) is followed by three choices of suggested translation marked A, B, and C. Make the best choice and write the corresponding letter on the Answer Sheet with n single line through the center. And then write your translation of the paragraph (No. 67) in the corresponding space on the Translation/Composition Sheet.
1. When you become a mid-level secretary, you'll no longer be able to rely on superiors to make decisions for you.
A.作为一名中级秘书,你不应当事无巨细样样都靠领导来决定。
B.当你成为中级秘书时,你将不能再依赖上司来为你做决定了。
C.作为一个称职的中级秘书,你需要及时了解上级所做的决定。
A B C
B
[考点] [解析] become意为“变成;成为”;no longer意为“不再”;be able to意为“不能”;rely on意为“依赖;依靠”。对比三个选项,只有B选项翻译出了become和be able to的对应含义,故B项为最佳选项。A选项中的“事无巨细”“样样”没有对应的词,但是大概的意思符合题干,所以该选项为第二佳选项;C选项中的“称职的”“需要”“及时了解”都没有对应词,所以为错误选项。
2. With over 54,000 pieces of rental equipment available, our company is ready to support your new project.
5. When you have a car accident there are a few key things you need to do. First, always stop if you are involved in an accident. Then, check to see if anyone needs urgent medical care. If you can, try not to move the vehicles unless they are causing a major problem with traffic. If possible wait for the police before moving anything.
[解析] 1.第一句中,句首为When引导的时间状语从句,car accident译成“交通事故”即可。主句为there be句型,句中you need to do为定语从句修饰前面的先行词things,由于先行词在从句中作宾语,故省略关系代词which或that,该句可以译为“你需要做几件关键的事情”。 2.第二句中,always stop为祈使句。此外,if引导的条件状语从句,翻译时可以提前至句首,固定词组be involved in意为“被卷入……中”,if you are involved in an accident字面意思为“如果你被卷入一场交通事故中”,可意译为“如果你发生交通事故”。 3.第三句中,if不是引导条件状语从句而表示“是否”,urgent medical care可以译成“紧急医疗护理”。 4.第四句中,move the vehicles译为“移动车辆”,unless在句中引导条件状语从句,翻译时可置于句首。 5.第五句中,If possible为省略的条件状语从句,wait for the police before moving anything字面意思为“在移动任何事物前先等待警察的到来”,言外之意是“只有等到警察来了之后才可以移动相关事物”。整句可译为“在警察到来之前尽可能不要移动任何东西”。
Part Ⅴ Writing
1. Directions:This part is to test your ability to do practical writing. You are required to fill in a Maintenance/Repair Form according to the following information given in Chinese. Remember to do your writing on the Translation/Composition Sheet. 说明:假设你是某公司的李小军,请根据以下信息填写一份设备维护修理单。 内容: 1.申请人李小军,工号T213,部门主管John Smith先生,所属部门为销售部。 2.联系方式:手机号码130**778899,电子邮箱lixjun@126. com。 3.需维修203室的空调。 4.故障情况说明:该空调有时无法启动,运行中有时会突然停止,且噪声很大。空调是5年前购买的,去年因同样问题曾经维修过。该空调今年才使用了两个月。 Words for reference:空调器 air conditioner
Maintenance/Repair Form Use this form to report repair or maintenance need.
Employee Name: Li Xiaojun
Employee Number: (1)
Department: (2)
Supervisor Name: (3)
Equipment Name: air conditioner
Equipment Exact Location: (4)
Contact: 130 ** 778899
Email Address: (5)
Describe FULLY the maintenance need/repair request:
Maintenance/Repair Form Use this form to report repair or maintenance need.
Employee Name: Li Xiaojun
Employee Number: (1)T213
Department: (2)Sales Department
Supervisor Name: (3)John Smith
Equipment Name: air conditioner
Equipment Exact Location: (4)Room 203
Contact: 130 ** 778899
Email Address: (5)lixjun@126. com
Describe FULLY the maintenance need/repair request:
Our air conditioner in Room 203 doesn't work properly. It cannot start sometimes. With loud noise, it stops suddenly sometimes during operation. The air conditioner was purchased five years ago. It was repaired last year because of the same problem. We actually just used the air conditioner for only two months this year!