Part Ⅰ Listening Comprehension Directions:This part is to test your listening ability. It consists of 4 sections.
Section A Directions:This section is to test your ability to understand short dialogues. There are 5 recorded dialogues in it. After each dialogue, there is a recorded question. Both the dialogues and questions will be spoken only once. When you hear a question, you should decide on the correct answer from the 4 choices marked A, B, C and D given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center.
[听力原文] W: Who's the tall woman next to Anderson? M: That's Jane Smith, our new manager. Q: What can we learn about the tall woman from the conversation? [解析] 事实细节题。题目询问高个子女士的相关信息。女士问男士安德森旁边的高个子女士是谁,男士回答是新经理。D项“她是男士的新经理”是直接提及的内容,故为答案。 避错指南:A项“她是男士的秘书”、B项“她是男士的销售代表”和C项“她是男士的客户”均未在对话中提及,可直接排除。
2.
A.She is going to go abroad.
B.She is going to attend college.
C.She is moving to another city.
D.She is going to get married.
A B C D
C
[听力原文] M: Did you say you're going to quit your job? W: Yes, because I'm going to move to another city. Q: Why is the woman going to give up her job? [解析] 因果关系题。题目询问女士的辞职原因。男士首先向女士确认辞职一事,女士予以确认,并说自己辞职是因为要搬去另一个城市。C项“她要搬去另一个城市”符合题意。 避错指南:A项“她要出国”、B项“她要去读大学”和D项“她要结婚”均未在对话中提及,可直接排除。
3.
A.A manufacturing company.
B.A tour agency.
C.An IT company.
D.An advertising agency.
A B C D
B
[听力原文] W: What kind of company do you want to work for? M: I'd like to work for a tour agency, as I'm a tourism and travel major. Q: What company does the man want to work for? [解析] 事实细节题。题目询问男士想到什么样的公司工作。女士问男士想到什么样的公司工作,男士直接回答他想到旅行社工作。B项“旅行社”符合题意。 避错指南:A项“制造公司”、C项“IT公司”和D项“广告公司”均未在对话中提及,可直接排除。
4.
A.Making a complaint.
B.Making an apology.
C.Offering help.
D.Placing an order.
A B C D
A
[听力原文] M: Hello, how can I help you? W: I bought a smartphone in your store last week and I'm not happy with it. Q: What is the woman doing now? [解析] 事实细节题。题目询问女士正在做什么。女士说自己在男士店里买了台手机,对手机不满意。由此可见,女士正在投诉,故选A项“正在投诉”。 避错指南:B项“正在道歉”、C项“提供帮助”和D项“下订单”均无法从对话中推断出来,故排除。
5.
A.Interesting.
B.Hard-working.
C.Clever.
D.Active.
A B C D
B
[听力原文] M: What do you think of your Chinese students? W: They're all hard-working, which has impressed me very much. Q: What is the woman's impression of her Chinese students? [解析] 观点态度题。题目询问女士对其中国学生的印象。男士问女士对其中国学生印象如何,女士回答说他们都很用功。B项“用功的”符合题意。 避错指南:A项“有趣的”、C项“聪明的”和D项“积极的”均未在对话中提及,可直接排除。
Section B Directions:This section is to test your ability to understand short conversations. There are 2 recorded conversations in it. After each conversation, there are some recorded questions. Both the conversations and questions will be spoken two times. When you hear a question, you should decide on the correct answer from the 4 choices marked A, B, C and D given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Now listen to the conversations.
[听力原文] W: Hi, is there anything I can do for you? M: Yes. I'd like to exchange the jacket I bought a week ago. W: What seems to be the problem? M: It doesn't fit. I want to exchange it for another size. W: What size do you need? M: A larger one. W: Let me see if we have any more. M: OK, thank you. W: Sorry, sir. We haven't got any larger size available now. M: In that case, I'd like to return it for a refund. W: No problem. The full amount we'll go back on your credit card. M: Thank you.
Why does the man want to exchange the jacket? [解析] 因果关系题。题目询问男士想要换夹克的原因。对话中女士问男士原因,男士直接回答“不合身”,并且表明自己想要大一码的。也就是说,男士觉得夹克买小了,故选B项“它太小了”。 避错指南:A项“它太贵了”、C项“他不喜欢夹克的颜色”和D项“他不喜欢夹克的款式”均未在对话中提及,可直接排除。
2.
A.Return the money to the man.
B.Exchange the jacket.
C.Ask the man to show the receipt.
D.Consult the manager about the issue.
A B C D
A
[听力原文] What will the woman do at last according to the conversation? [解析] 推理判断题。题目询问女士将要做的事情。由于店里目前没有男士想要的尺码,男士因此要求退款,女士则回答“我们会全额退款,并返还到您的信用卡”。由此可见,女士接下来会将钱退给男士,故选A项“把钱退给男士”。 避错指南:店里目前没有男士想要的尺码,故排除B项“换夹克”。C项“要求男士出示收据”和D项“就此问题咨询经理”均未在对话中提及,可直接排除。
[听力原文] W: Hello, ABC Housing. How can I help you? M: Good morning. I'm looking for an apartment. W: That's great. I can help with that. M: Excellent. My friend told me you have a few apartments near the City Museum. W: That's true. What kind of apartment do you need? M: A one-bedroom apartment. W: What's your budget? M: Somewhere under 1,200 yuan a month. W: OK. Let's take a look at what's available. Yes, I have one that's 1,100 yuan a month. M: Fine. Is it possible for me to view the apartment before I decide? W: Of course. We can schedule an appointment.
Where is the apartment the man wants to rent? [解析] 事实细节题。题目询问男士想租什么地方的公寓。对话中,男士提到他的朋友告诉他,女士的公司在城市博物馆附近有几间公寓。从这里可以判断,男士想在城市博物馆附近找公寓,故选C项“城市博物馆附近”。 避错指南:A项“在高科技区”、B项“在市中心”和D项“在地铁站附近”均未在对话中提及,可直接排除。
4.
A.900 yuan.
B.1,000 yuan.
C.1,100 yuan.
D.1,300 yuan.
A B C D
C
[听力原文] What is the monthly rent for the apartment recommended by the woman? [解析] 事实细节题。题目询问女士所推荐公寓的月租。男士想找月租1200元以内的公寓,女士推荐了一间1100元的,故选C项“1100元”。 避错指南:A项“900元”、B项“1000元”和D项“1300元”均未在对话中提及,可直接排除。
5.
A.View the apartment.
B.Apply for a loan.
C.Consult with his colleagues.
D.Buy some furniture.
A B C D
A
[听力原文] What will the man do before deciding to rent the apartment? [解析] 事实细节题。题目询问男士在决定租房之前将会做什么。在对话的最后,男士问女士可否先看房再做决定。由此可见,A项“看公寓”符合题意,故选A项。 避错指南:B项“申请贷款”、C项“和同事商量”和D项“买一些家具”均未在对话中提及,可直接排除。
Section C Directions:In this section you will hear a recorded short passage. The passage is printed in the test paper, but with some words or phrases missing. The passage will be read two times. You are required to put the missing words or phrases on the Answer Sheet in order of the numbered blanks according to what you hear. Now the passage will begin. China has one of the most exciting cultures on Earth. Our China Guide will allow you to see some of the culture, sites, cities, and 1 that we offer on our China tours. This China Guide will allow you to learn more about the 2 things you can see in China. It will help you 3 your tour of China. We understand your travel experience with us starts long before you arrive in China. We want 4 of that experience to be the content of beautiful travel memories. 5 , you may feel free to contact us and ask us any questions you might have about China or our China tour packages.
[听力原文] China has one of the most exciting cultures on Earth. Our China Guide will allow you to see some of the culture, sites, cities, and photos that we offer on our China tours. This China Guide will allow you to learn more about the amazing things you can see in China. It will help you prepare for your tour of China. We understand your travel experience with us starts long before you arrive in China. We want every moment of that experience to be the content of beautiful travel memories. As always, you may feel free to contact us and ask us any questions you might have about China or our China tour packages. [解析] 空格位于一系列名词之后,并且后面又有that引导的定语从句,推测这里也填入名词。结合录音,这里填入photos“照片”。photos的复数是直接加s。
Section D Directions:This section is to test your ability to comprehend short passages. You will hear a recorded passage. After that you will hear five questions. Both the passage and the questions will be read two times. When you hear a question, you should complete the answer to it with a word or a short phrase (in no more than 3 words). The questions and incomplete answers are printed in your test paper. You should write your answers on the Answer Sheet correspondingly. Now listen to the passage.
1. What can a thank-you letter remind the interviewers? It can remind them why you are the ______ for the job.
best person
[听力原文] It is a good idea to write a thank-you letter after a job interview. A well-written thank-you letter can help you make a good impression on the interviewers. It gives you a chance to remind them why you are the best person for the job. Your thank-you letter should be short and easy to understand, preferably within one page. And it should be sent within 24 hours after your interview. Now here are some tips for you to write a thank-you letter. Since it's a thank-you letter, open it with a thank-you. Thank the interviewer for taking the time out of his or her day to interview you. Then write something you mentioned in the interview, for example, your skills or experience. Let them remember again how you will do for their company. Finally, close your letter by thanking the interviewer again and leaving your contact information. [解析] 题目询问感谢信能够提醒面试官什么。录音原文指出,感谢信能够给面试官留下好印象,并且提醒面试官为什么你是这份工作的最佳人选。答案填写处已经给出了部分内容,填入best person“最佳人选”即可。
2. When should you send a thank-you letter after an interview? Within ______ after the interview.
24 hours
[解析] 题目询问应当何时发送感谢信。录音原文指出,要在面试后的24小时内发送感谢信。答案填写处已经给出了after the interview,填入24 hours“24小时”即可。
3. What should you thank the interviewer for? Thank the interviewer for ______ out of his or her day to interview you.
taking the time
[解析] 题目询问要感谢面试官什么。录音原文指出,要感谢面试官在他/她的一天中抽出时间对你进行面试。答案填写处已经给出了部分内容,填入taking the time“抽出时间”即可。
4. What can you mention in your thank-you letter? Your ______.
skills or experience
[解析] 题目询问感谢信可以提及什么。录音原文指出,提一提你在面试中提到的东西,例如你的技能或经验。答案填写处已经给出了Your,填入skills or experience“技能或经验”即可。
5. How should you close your thank-you letter? By thanking the interviewer again and leave your ______.
contact information
[解析] 题目询问感谢信如何结尾。录音原文指出,在信的结尾再次感谢面试官并留下联系方式。答案填写处已经给出了thanking the interviewer again,填入contact information“联系方式”即可。
Part Ⅱ Structure Directions:This part is to test your ability to construct grammatically correct sentences. It consists of 2 sections.
Section A Directions:In this section, there are 10 incomplete sentences. You are required to complete each one by deciding on the most appropriate word or words from the 4 choices marked A, B, C and D. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center.
1. Real-time communication with friends in all parts of the world can be easily carried ______ with WeChat.
Section B Directions:There are 5 incomplete statements here. You should fill in each blank with the proper form of the word given in brackets. Write the word or words in the corresponding space on the Answer Sheet.
1. Good health isn't just about healthy eating and exercise, it's also about (have) ______ a positive attitude, and a healthy lifestyle.
4. (Use) ______ wisely, career assessments can help you judge the weakness and strength of your employees.
Used
[考点] 考查非谓语动词。 [解析] 译文:职业评估如果运用得当,能够帮助你判断员工的优缺点。 本句的主语是career assessments,use与主语之间的关系是“被使用”的关系,故填过去分词形式used,相当于条件状语从句if they are used wisely。 避错指南:判断好提示词与其逻辑主语的主动或被动关系即能正确作答。
5. True safety in the manufacturing industry can (achieve) ______ only by building a safety-focused company culture.
Part Ⅲ Reading Comprehension Directions:This part is to test your reading ability. There are 5 tasks for you to fulfill. You should read the reading materials carefully and do the tasks as you are instructed.
Task 1 Directions:After reading the following passage, you will find 5 questions or unfinished statements. For each question or statement, there are 4 choices marked A, B, C and D. You should make the correct choice and mark the corresponding letter on the Answer Sheet with a single line through the center. Knowing how to troubleshoot an air conditioner often starts with the main control—its thermostat (恒温器). Thermostats come in a variety of options, starting with very basic models that simply control heating and cooling temperatures and fan operation. Programmable (可程控的) models can be set to automatically change temperatures throughout the day for better comfort when you are home, and higher efficiency when you are at work or asleep at night. Wi-Fi models can be controlled from a mobile device or computer remotely. Considering all of the options available, there are a number of ways your thermostat settings can make it appear that your air conditioner is not running correctly. Symptoms you might notice include: *Slightly warm air blowing from the registers/vents (风口) at times, and cold air blowing at other times *Higher than expected temperature reading on the thermostat *No air blowing from the registers/vents If you experience any of the above symptoms in your home, be sure to check the thermostat before calling a repair service. *Is the thermostat set for heating instead of cooling the air? If it is, simply adjust the thermostat so it is set to cool, or change the setting to auto so it will automatically change between cooling and heating as temperatures change. *Check the temperature setting to make sure somebody else didn't change it to a higher setting.
1. To solve problems of an air conditioner, you should first ______.
A.read its user manual
B.check its thermostat
C.call a repair service
D.turn off the air conditioner
A B C D
B
[解析] 事实细节题。根据题干中的solve problems of an air conditioner和first定位到第1段第1句。题干中的solve与第1句的troubleshoot都是“解决”的意思,且first也呼应着该句的starts with。由此可见,B项“检查恒温器”是正确答案。 避错指南:A项“阅读用户手册”和D项“关闭空调”均未在文中提及。第5段提到,拨打维修服务电话之前要先检查恒温器,故排除C项“呼叫维修服务”。
Task 2 Directions:This task is the same as Task 1. The 5 questions or unfinished statements are numbered 41 to 45. For many e-commerce sellers, the thought of returns, especially international returns, is a true headache. They cut into profit margins and can cause a lot of logistic difficulties. A well-streamlined policy is needed and it demands creating processes that are clear for the customer on the one hand, and feasible for the seller on the other hand. Here is why streamlining a return policy in e-commerce is vital for success: An unclear or inflexible return policy may result in lost sales. For customers, shopping online means giving up seeing, touching and trying an item in order to get other advantages, such as convenience, a better price or availability (可获性) of certain goods. Some customers fear that the product might not be as good as expected or might arrive damaged. They demand to know exactly how to return the products and receive their money back. The following chart shows the consequence of an unclear return policy.
Why do you give up a shopping cart with items you've added for purchase?
Wiling to complete the purchase, but getting distracted.
30%
Unclear return policy
29%
Choosing to shop in store.
26%
Lack of international payment.
9%
Others
6%
A clear returns policy increases customer satisfaction. A latest report revealed that 53% of customers were satisfied when the return policy and procedure was clear.
1. Many e-commerce sellers believe that international returns ______.
3. One advantage of shopping online mentioned in the passage is that ______.
A.delivery is free of charge
B.the return policy is flexible
C.the refunding process is clear
D.some goods are easily available
A B C D
D
[解析] 事实细节题。根据题干中的advantage定位到第2段第2句。第2句用such as列举了网购的一系列好处,其中就包括能够买到某些商品(availability of certain goods)。这一点和D项“有些商品容易买到”意思一致,故选D项。 避错指南:A项“免费运送”、B项“退货政策灵活”和C项“退款流程清晰”均无法从原文中看出,故排除。
4. According to the second paragraph, customers demand a clear return policy because they fear that ______.
Task 3 Directions:Read the following passage. After reading it, you are required to complete the outline below it. You should write your answers briefly (in no more than three words) on the Answer Sheet correspondingly. Resumewriting.com is a resume writing service that provides resumes and cover letters that showcase (展示) and highlight an individual's talents, giving them a competitive advantage amongst their peers in their job search. With competition for each job growing it is more important than ever to get resume help so you can stand out from the millions seeking employment. Created ten years ago, Resumewriting.com has grown to become one of the premier (最著名的) resume writing service companies, having written over 150,000 professional resumes and cover letters. Resumewriting.com currently partners with hundreds of leading job websites and professional organizations, as well as a large network of recruiters to provide comprehensive resume writing services to millions of individuals. We pride ourselves on our resume writing and all of our writers are certified professional resume writers, and have decades of experience and can help you stand out from the crowd. So, whether you are looking for resume help big or small, we are here to help. Our focus: resume writing service, resume help, resume writing, and cover letters. Learn more about our various packages here.
Resumewriting.com
Service: providing resumes and 1 Business type: resume writing service company History: created 2 ago Resumes and cover letters provided: over 150,000 Partnership: hundreds of leading job websites, 3 and a large network of recruiters Writers: 4 professional resume writers having 5 Focus: resume writing service, resume help, resume writing, and cover letters
Task 4 Directions:The following is a list of terms related to social work. After reading it, you are required to find the items equivalent to those given in Chinese in the table below. Then you should mark the corresponding letters with a line through the center in order of the numbered blanks on the Answer Sheet. A—Account history B—Annual percentage yield C—Checking account D—Credit card issuer E—Credit limit F—Credit report G—Online banking H—Fixed rate loan I—Frozen account J—Student loan K—Individual account L—Interest rate M—Loan contract N—Service charge O—Cash management P—Credit risk Q—Debt security
Task 5 Directions:Read the following passage. After reading it, you should give brief answers to the 5 questions that follow. The answers (in no more than 3 words) should be written after the corresponding numbers on the Answer Sheet. Dear Mr. Davis, I am writing to inform you of the training for all the employees in the IT department. The training is scheduled for February 27 in the computer room at 11 am. It is a request that all the employees in the IT department attend this training. In cooperation with our business partner, we have organized this training to improve your technical skills in cloud data storage. Since it is the company's goal to start backing up (备份) all its data in the cloud, we wish to have competent and skilled workers who can work on this. Ensure to carry writing material to the training session. The training aims at looking into the following: *Storage of data in the cloud *Ensuring the safety of data *Configuring (配置) the web server *Retrieving information from the cloud If you require more information on the schedule, kindly see the program attached. We are grateful and highly appreciate your contributions to the success of this company. Your presence is highly valuable. Please contact me through email 3jsmith@abc.org if you will not participate in the training. I hope that you will enjoy this training.
Best Wishes, John Smith
Human Resource Manager
1. When is the training planned to take place? On ______.
2. Who is required to participate in the training? All the employees in the ______.
IT department
3. What is the purpose of the training? To improve employees' ______ in cloud data storage.
technical skills
4. What should you do if you want to learn more information on the training schedule? See the ______.
program attached
5. What should you do if you are unable to attend the training? Contact ______ by email.
John Smith/Human Resource Manager
Part Ⅳ Translation—English into Chinese Directions:This part, numbered 61 through 65, is to test your ability to translate English into Chinese. After each of the sentences numbered 61 to 64, you will read three choices of suggested translation marked A, B and C. You should choose the best translation and mark the corresponding letter on your Answer Sheet with a single line through the center. And for the paragraph numbered 65, write your translation in the corresponding space on the Translation/Composition Sheet.
1. If two or more individuals are traveling to the same location, it is recommended that the travelers share a ride.
A.如果两人以上一起去往同一地方上班,最好同乘一车以节省钱。
B.如果两个以上员工去同一城市出差,只需填写一份出差审批单。
C.如果两人或两人以上前往同一个地点,建议出行者共乘一辆车。
A B C
C
[解析] 结构理解:本句是一个主从复合句,由“If引导的条件状语从句+主句”构成。句子的主干是it is recommended that...,其中it是形式主语,真正的主语是that引导的主语从句。 难点分析:①本句有两个难点,一是two or more individuals“两人或两人以上”,二是share a ride“共同搭乘一辆车”。②依据分析,C项是最佳翻译。③A项的不足之处在于没有正确翻译two or more individuals,还多译了“上班”“以节省钱”。④B项与原句句意相差甚远。
2. Whether you are new to the company or you have worked here for some time, please read these rules carefully.
A.根据该公司规定,无论你是生产人员还是技术人员都应该严格执行安全注意事项。
B.不论你是公司的新员工还是已经在这里工作了一段时间,都请仔细阅读这些规则。
C.为了安全生产,无论是新员工还是老员工,该公司都要求他们仔细阅读这些规定。
A B C
B
[解析] 结构理解:本句是一个主从复合句,由“Whether... or...引导的让步状语从句+主句”构成。主句是一个祈使句。 难点分析:①本句的难点在于对“be new to+组织”这一结构的理解,be new to the company表示“刚来公司”,结合you的员工身份,可意译为“公司新员工”。have worked here for some time应翻译为“在这里工作了一段时间”。②依据分析,B项是最佳翻译。③C项的不足之处在于漏译了have worked here for some time,还多译了“为了安全生产”和“该公司都要求”。④A项与原句句意相差甚远。
3. The advantage of classroom-based training is that a group of employees can attain large amounts of knowledge at the same time.
A.在课堂中进行教学的好处是员工可以学到大量的有用知识。
B.教师在课堂里培训员工的好处是能向所有的员工进行讲解。
C.基于课堂的培训好处是一批员工可以同时获得大量的知识。
A B C
C
[解析] 结构理解:本句是一个主从复合句,主语是The advantage of classroom-based training,主语后面是系动词is,用于连接that引导的表语从句。 难点分析:①本句的理解难点在于classroom-based training“基于课堂的培训”和attain large amounts of knowledge“获得大量的知识”。②依据分析,C项是最佳翻译。③A项的不足之处在于错译了classroom-based training,还漏译了at the same time。④B项与原句句意相差甚远。
4. Customers might not be satisfied with their order for a number of reasons—it arrived damaged, or it simply didn't meet their expectations.
A.客户可能由于若干原因而对所订货物感到不满意:货物到达时损坏,或者根本达不到他们的预期。
B.客户向我们提出投诉的原因多种多样,要针对他们投诉的内容对症下药,找到解决问题的好办法。
C.客户可能会对所收到的订货感到不满意,因为有些货物没有达到他们的要求,有些货物质量欠佳。
A B C
A
[解析] 结构理解:本句为主谓宾结构,主语是Customers,谓语是might not be satisfied with,宾语是their order。for a number of reasons是原因状语。破折号后面的内容是同位语,进一步解释reasons。 难点分析:①本句有三个理解难点,一是order“所订货物”,二是it arrived damaged译为“到达时损坏”,三是didn't meet their expectations“达不到他们的预期”。②依据分析,A项是最佳翻译。③C项的不足之处在于漏译了for a number of reasons和it arrived damaged,多译了“有些货物质量欠佳”。④B项与原句句意相差甚远。
5. I am confident I have the experience and skills to serve your customers in the manner they expect. I am able to work evenings and weekends during the summer months. I am currently a student at ABC College; however, I'm not taking any classes this summer, so I have plenty of time to fill shifts as needed. Please feel free to contact me by email (henry@email.com) or cell phone(5**-855-**55)if you have any questions.
[解析] 难点分析:①第1句的表语confident后面接省略that的宾语从句,可以翻译成“我相信……”;in the manner they expect可译为“按照他们期望的方式”;根据全文可知,这是一封求职信,因此your指的是求职的公司,可翻译为“贵司”。②第2句的the summer指“今年夏天”,因为求职正常来说是为了当年而去找工作。③第3句的student要突出其隐含的“在读”状态,以便衔接后面对however的翻译,使译文更连贯。fill shifts as needed的意思是“按需轮班”。④第4句要注意英文习惯“如果”在后,而中文则是习惯“如果”在前;Please feel free to...是常用的表达,译为“请随时……”。
Part Ⅴ Writing
1. Directions:This part is to test your ability to do practical writing. You are required to write a letter according to the following information given in Chinese. Remember to do your writing on the Translation/Composition Sheet. 说明:假设你是王小俊,最近在某商店购买了一台型号为WS12M468TI的西门子牌(SIEMENS)洗衣机,出现质量问题。你向厂商售后服务部约翰·史密斯先生写信投诉。信的主要内容如下: 1.告诉对方洗衣机的购买日期、商店、洗衣机品牌和送货的日期; 2.出现的问题:开机后噪声异常,你们的售后服务部已经派人来维修,噪音问题已得到解决。现在的问题是洗衣机在使用中经常突然停机,再次开机也是如此; 3.提出解决方案(更换或退货),希望尽快得到回复。 注意书信格式
Dear John Smith, I bought a WS12M468TI SIEMENS washing machine recently at your abc store and I am writing to complain of its poor quality. The machine was purchased on December 15th and delivered to my apartment the same day. However, it started with strange noise. Your After-sales Service Department sent someone to repair it and the noise has been troubleshot. But now it always suddenly stop working when I use, and the problem cannot be solved by a restart. Therefore, I want the machine to be returned or exchanged. I am looking forward to hearing from you as soon as possible.